Before your visit:

Please make sure your form is filled out COMPLETELY when booking your appointment. BC Healthcare number Required (Please use 1234567890 if you don’t have one).

请确保在预约时完整填写您的表格，请填写BC省的健康卡号码，如果没有，请填写（1234567890）。

Rescheduling/cancelling appointments: Reschedule the appointment is free if given at least 2 days notice. There will be $50 fee charge if given notice within 48 hours and before the appointment. Cancellations notified 24 hours before the appointment will be charged $50 fee, the rest will be refunded in 7-10 business days. There will NOT be any refunds for any cancellations notified within 24 hours before the appointment or no show.

更改预约日期需要提前至少2天通知我们，可以免费更改； 如果48小时内通知更改预约日期需要付手续费$50。取消预约需要扣除$50手续费，余额7-10个工作日原路退回。当天通知取消或者没有来预约，则没有退款。

After a successful booking and payment, it may take 3-4 minutes to receive the confirmation email. We apologize for any inconvenience caused by this delay and kindly remind you to expect a brief delay in receiving the confirmation email.

预约并成功支付后，确认邮件可能需要3-4分钟才能收到。我们对此延迟给您带来的不便深表歉意。同时提醒您确认邮件可能会有短暂延迟。